Why Delhi airport’s T3 is undoing world’s largest-ever commercial order

New Delhi: Delhi airport’s Terminal 3 is up for a major revamp as it will have new hard floor in place of its current carpet scheme.

As per reports, a Delhi International Airport Limited (DIAL) spokesperson on Thursday confirmed that development while saying that Terminal 3 will soon have no carpeting of any kind, and will install a new hard floor instead.

“We have proactively initiated the process of replacing the existing carpet with hard flooring in the passenger movement area along the piers in a phased manner,” the spokesperson said.

During their interaction with HT, the officials cited reasons like slow movement of luggage trolleys, and difficulty for officers to walk dog squad for security checks.

Apart from these major inconveniences, the passengers on a daily basis wrote to DIAL and the Union civil aviation ministry complaining about the ‘smelly carpets’ and also about the colour and pattern of it.

This move comes after a complaint on August 18, which elicited a reply from minister of state for civil aviation Jayant Sinha.

“T3 at Delhi needs massive makeover. Almost all passengers want the dirty rugs to go. Please, let us not fall prey to a sunk investment fallacy. It is very inconvenient and now, stingingly smelly also, to walk to the boarding gates,” Suvash Gupta wrote. This complaint caught Sinha’s attention who, eventually, asked the Delhi airport for a follow-up.

Gupta also pointed out that “most good, busy airports across the world use hard flooring, as much as possible. Easy for passengers, easy for luggage, easy to clean and maintain”.

“Thank you for the feedback. We have initiated the design and implementation process for the replacement of carpet with hard flooring in the passenger movement area along the piers in a phased manner,” DIAL wrote on Twitter on August 23 in response to Gupta’s complaint.

Undoing of largest ever commercial order

As the Delhi airport is all set to scrap the carpeting at the Terminal 3, let’s rewind our watch to 2010, when these locally-made carpets were newly installed, in an attempt to make it ready for inauguration by prime minister Manmohan Singh.

Let’s have a look at how this move was a dealbreaker back then:

  • The carpet was spread over an area of 1,70,000 sq metres or 24 football fields, which made it the largest commercial order ever for a carpet for a single customer.
  • The order was bagged by UK’s Brintons Carpets, that had made carpets for global government headquarters such as the White House and 10 Downing Street.
  • As many as 320 labourers and 20 weaving machines worked tirelessly for four months to put together the piece that was transported to Delhi from Mulshi (Maharashtra) by 85 containers each 30 feet long.
  • Brintons design depicted Delhi’s Connaught Place as seen by Google Earth.
  • The carpet was dispatched piece by piece as production progressed with the last consignment going in January 2010 after which the team moved to Delhi for the installation.