BSE launches AI-based ‘chatbot’ Motabhai

Mumbai: To give customised information, the BSE on Wednesday introduced an AI-based chatbot Ask Motabhai, which can have a text-based conversation with the user and mine the BSE website.

The chatbot has been built in partnership with Microsoft and Shephertz, a BSE statement said. It will be convenient and faster for investors, especially small and retail, to get stock and market information.

In addition to stock prices and corporate news, the system is programmed to address market related queries on mutual funds, derivatives and initial public offerings (IPOs).

“BSE has always been at the forefront in adoption of technology based advancements, and launch of the chatbot marks yet another significant initiative in BSE’s endeavour to add to seamless customer experience. With the chatbot in place we would be able to serve our audience better and help them with quick information without having to go through any other channel,” its MD and CEO Ashishkumar Chauhan said.