IndiaNews

Uber brings ‘Safety Toolkit’ feature to India

The emergency button will also be a part of the toolkit 

New Delhi: Global cab-hailing major Uber on Thursday brought Safety Toolkit to India, a comprehensive set of features in the app for riders, after rolling it out first in the US.

Riders can access the kit on the home screen of the app from the moment the driver accepts the trip through when the trip ends.

Riders can also find safety tips built in partnership with law enforcement and learn about driver screening processes, insurance protections and community guidelines.

“At Uber, safety is a top priority and we look towards harnessing technology to solve rider and driver safety concerns in more innovative ways. The roll-out of ‘Safety Toolkit’ to millions of riders across India is an extension of this commitment to the community,” Sachin Kansal, director, product management, Uber, said in a statement.

Launched in the US in May, the design and features have been determined largely based on feedback from thousands of riders.

India was the first market where cab-hailing major launched the emergency button, which will now be part of the Safety Toolkit in the app.

“A key feature is ‘Trusted Contacts’ which offers riders the option to automatically share all or select late night trips with their family,” Kansal added.

This feature allows riders to designate up to five near and dear ones with whom they can be regularly prompted to share trip. Riders can modify the settings to share all trips, night-time only trips, or none at all.

These changes will build on the safety benefits that ridesharing already brings to cities, such as helping people avoid drunk driving, tracking every trip with GPS, interlinking with the safety apps of local police authorities where available and round the clock feedback and response from our safety team, the global major added.

The features

  • A key feature is ‘Trusted Contacts’ which offers riders the option to automatically share all or select late night trips with their family.
  • This feature allows riders to designate up to five near and dear ones with whom they can be regularly prompted to share trip.
  • Riders can modify the settings to share all trips, night-time only trips, or none at all.

The app is similar to the one in the US

  • But it has been customised for Indian needs and requirements.
  • The idea is to improve both awareness and usage rates of some of the existing as well as newly introduced features.
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