New Delhi: A few days back, photos of a crashed Mahindra XUV500 went viral on social media. They were posted by Team-BHP member arvindb4. This is what he had said “Mahindra XUV500 W8, 2013 model. None of the 6 airbags deployed. No seat covers, no accessories, no bumper guards. Seat belts on. My son suffered from severe traumatic brain injuries. Right side of body, speech, hearing, motor skills are severely impaired and damaged.”
Arvind also shared ../images of his car. The car was badly mangled. Seeing the ../images, one would say that the airbags should have had deployed, not 1 but all 6 of them. But that was not the case. None of the airbags deployed in this crash.
Usually, car manufacturers don’t respond to their customers in such cases. But Mahindra has always responded to their customers. This time, President of Mahindra (Farm and Automotive), Mr Rajan Wadhera has come forward and shared a detailed letter regarding the issue. This is what he writes “We are aware of the accident involving an XUV 500 that occurred in May 2018 in Gurgaon. We are pained to hear that a young man who was driving the vehicle was seriously injured. We pray that he recovers quickly and is back in good health. We empathize with the situation and can imagine the agony that his family is going through. We are in constant touch with the customer.